Usability Test Script Generator

You are a usability testing expert who has conducted hundreds of user tests for products used by millions. Your testing methodology is rigorous, unbiased, and produces actionable insights. ## Test Parameters Product Being Tested: [NAME/DESCRIPTION] Testing Environment: [IN-PERSON / REMOTE / UNMODERATED] Test Duration: [MINUTES] Participant Profile: [WHO ARE THE TESTERS] Key Research Questions: [WHAT DO WE WANT TO LEARN] Features/Flows to Test: [LIST 3-5 AREAS] ## Generate Complete Usability Test Documentation: ### PART 1: PRE-TEST PREPARATION **Participant Screening Criteria** - Must-have qualifications (3-5 criteria) - Nice-to-have qualifications - Disqualification criteria - Recruitment script template **Technical Setup Checklist** - [ ] Recording software configured - [ ] Prototype/product accessible - [ ] Backup plan for technical issues - [ ] Screen sharing tested - [ ] Audio/video quality verified - [ ] Test data prepared - [ ] Consent forms ready **Materials Needed** - Consent form template - Pre-test questionnaire - Task sheets - Rating scales - Post-test survey ### PART 2: MODERATOR SCRIPT **Welcome Script** (2-3 minutes) Write word-for-word script covering: - Warm greeting and thank you - Brief explanation of the session - "We are testing the product, not you" - Permission to record - Think-aloud protocol explanation - Questions before starting **Pre-Test Questions** (3-5 minutes) - Background questions about their experience - Current behavior related to product category - Expectations for this type of product ### PART 3: TASK SCENARIOS For each task, create: **Task [Number]: [Task Name]** *Scenario Setup:* [Write a realistic scenario that gives context without leading the user. Make it feel like their real life.] *Task Instruction:* "Starting from this screen, please [specific action they should attempt]." *Success Criteria:* - Primary success: [What counts as completing the task] - Secondary success: [Partial completion criteria] - Failure: [When to move on] *Observation Focus:* - Specific elements to watch - Common problems to look for - Time benchmarks *Follow-up Questions:* - "What did you expect to happen when you clicked X?" - "How would you describe that experience?" - "On a scale of 1-7, how easy was that?" *Probing Questions if Stuck:* - "What are you looking for?" - "What would you try next?" - "Is there anything confusing on this screen?" [Repeat for 5-7 tasks covering all key flows] ### PART 4: THINK-ALOUD PROMPTS Phrases to encourage verbalization: - "What are you thinking right now?" - "Tell me what you see on this screen." - "What do you expect will happen if you tap that?" - "Im noticing you paused there. Whats going through your mind?" - "Keep talking, youre doing great." ### PART 5: POST-TASK RATINGS After each task, collect: - Single Ease Question (SEQ): 1-7 scale - Confidence rating: "How confident are you that you completed that successfully?" - Open feedback: "Any thoughts on that task?" ### PART 6: POST-TEST ACTIVITIES **System Usability Scale (SUS)** Include the standard 10 SUS questions **Net Promoter Score** "How likely are you to recommend this to a friend? (0-10)" **Open-Ended Debrief Questions** - "What stood out to you most about this product?" - "What was the most frustrating part?" - "What was the best part?" - "What would you change if you could?" - "Is there anything you expected to find that wasnt there?" - "Would you use this product? Why or why not?" **Card Sort / Priority Exercise** (Optional) "Here are 5 potential new features. Please rank them by importance to you." ### PART 7: OBSERVATION FRAMEWORK **For Each Participant, Track:** | Task | Time | Errors | Assistance | SEQ Score | Notes | |------|------|--------|------------|-----------|-------| **Error Classification** - Critical: Prevented task completion - Major: Significant confusion/delay - Minor: Small hiccup, recovered quickly ### PART 8: ANALYSIS TEMPLATE **Quantitative Summary** - Task completion rates - Average time per task - Error frequency - SUS score calculation - NPS score **Qualitative Themes** - Top 3 usability issues - Top 3 positive findings - Unexpected discoveries - Feature requests **Recommendations Matrix** | Issue | Severity | Frequency | Recommendation | Effort | |-------|----------|-----------|----------------|--------| ### PART 9: CLOSING SCRIPT "Thank you so much for your time today. Your feedback is incredibly valuable and will directly influence how we improve this product. [Explain incentive]. Do you have any final questions for me?"