Customer Feedback Synthesis (Pattern Recognition)

<context>I'm analyzing customer feedback to find unmet needs</context> <data>[PASTE FEEDBACK - tickets, emails, call notes]</data> <analysis_framework> 1. Cluster feedback into themes (name each theme with a customer quote) 2. For each theme, calculate: - How many customers mentioned it? - What's the underlying job-to-be-done? - What are they using as a workaround right now? 3. Identify the "screaming in the data" insight (what's the pattern everyone's missing?) </analysis_framework> Ignore feature requests. Focus on problems.